Customer Acquisition

We perform in customer acquisition

"Teleperformance helped us with our award winning customer acquisition programme, significantly increasing our conversion rates and generating a nurture pot of 54,000 prospects."
Anita Fox, Head of Marketing Communications, Volvo Car UK

Acquiring new customers covers a range of activities, beginning with the use of data to identify likely prospects, continuing right through to the all-important stage of ensuring that new customers are satisfied.

From the very first contact with a customer we build long-term relationships backed by a service-orientated attitude and continual follow-up.

Our ongoing work for clients such as Volvo Car UK has demonstrated our ability to recruit more customers over the phone than by any other direct marketing channel.

• Lead generation
• Appointment setting
• Telephone sales
• Telemarketing
• B2B/B2C
• Database building
• List sourcing, profiling & qualification
• Identifying purchasing intentions
• Order taking