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04 April 2008

Teleperformance named as market leader in contact centre outsourcing by Datamonitor

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Technical Support

We perform in technical support

With the increasing use of technology in modern society, there is a growing requirement to provide high-quality technical support.

Research from Teleperformance’s own clients has shown that customers who recently switched from competitors did so mainly due to the quality of the support service.

Whether your customers’ problems are simple or complex, if the difficulties that your customers have are not resolved quickly and effectively, disappointment is inevitable.

Teleperformance’s teams of qualified experts are highly skilled and are able to provide you with the right level of technical support.

Available 24/7, our technicians and experts are able to deliver B2B and B2C support in any language.

Teleperformance provides 1st, 2nd and 3rd level helpdesk support for a major international technology manufacturer, covering eight European languages. As a facilities management solution, the team of 75 is based in the client’s European HQ in the UK - with a small team in their Belgium office.